
BIODANCE Hydro Cera-nol Real Deep Mask
DESCRIPTION
Soothing and Deep Hydration: Powered by Hydro Cera-Nol, this serum deeply hydrates the skin, calms redness, and locks in moisture for lasting hydration.
50,000 PPM Glacial Water: Contains high-purity glacial water rich in minerals, which supports better absorption of active ingredients and forms a moisturizing layer on the skin.
Ampoule in Sheet Mask Form: Each 1.19 oz bottle of ampoule is solidified into a sheet mask for easy application.
Transparent Mask Technology: The mask becomes transparent after 3 hours or overnight, delivering active ingredients deep into the skin.
Safe for Sensitive Skin: Formulated with non-toxic, non-irritant ingredients, free from allergens and 19 other harmful or controversial substances, making it safe for sensitive skin.
Effective and Long-Lasting: Biodance skincare focuses on balancing effective ingredients with results that go beyond temporary improvements.
Refunds & Returns Policy
General Policy
IKM CARE guarantees only new, undamaged products. If you receive a defective or incorrect item, you can request a refund within 30 days of delivery. Contact our Customer Service Center to begin the process.
If approved, IKM care will cover return shipping and any related fees. Refunds will be issued to your original payment method and may take 3–15 business days.
Note: Fraudulent or excessive refund requests may be restricted.
How to Request a Refund
Submit a 1:1 inquiry to our Customer Service Center including:
- Your order number
- Photos of the damaged or wrong product
If you received the wrong item, also include a picture of the shipping label on the package.
Our team will review your case and guide you through the return process.
Refunds Not Accepted For:
- Items not purchased from IKM CARE
- Packages returned due to customer issues (wrong address, unavailable recipient, etc.)
- Change of mind or mistaken orders
- Requests made more than 30 days after delivery
- Products that have been opened, tested, or partially used (e.g., breaking seals, swatches, or missing packaging)
- Products that show intentional damage, alteration, or tampering (e.g., broken containers, spilled contents, or deliberately damaged packaging)
- Requests for different colors or product options
Important Notes
- Refunds are only available for defective or incorrect items.
- Exchanges are not currently offered.
For assistance, please contact our Customer Service Center: ikmcarehelp@gmail.com
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